Hey there - NLX just released a generative AI-powered conversation builder, and announced a big pilot with Comcast! Read now.
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Hello there - Happy Thursday! 

 

In June, NLX turned up the heat with an incredible new generative AI-powered conversation builder and a BIG announcement with Comcast! 

 

But before we dig in too much, we do also want to belatedly commemorate Juneteenth, a historic milestone in the pursuit of freedom and equality. We honor the resilience, strength, and contributions of the Black community, and reflect on the progress made and the work ahead. Juneteenth inspires us to build a future of justice and equal opportunity for all.

 

Additionally, we'd also like to wish all the dads a belated happy Father's Day! 

Alrighty, now let's dig in. 

The latest 🚨

Comcast and NLX partner to transform customer experience

 

NLX had the distinguished privilege of being selected as one of eight startups to participate in the prestigious Comcast NBCUniversal LIFT Labs Generative AI Accelerator.

 

Chosen from hundreds of applicants from over twenty countries, the companies were identified for their relevance to Comcast NBCUniversal, the quality of the founding team, and their experience working with other major enterprises.

 

“Given the caliber of the startups selected for the LIFT Labs Accelerator, it’s no surprise that we have identified growth opportunities for each one of them,” said Sam Schwartz, Chief Business Development Officer, Comcast.

 

During the six-week program, NLX worked side-by-side with teams at Comcast, NBCUniversal, and Sky to share insights and scope out projects that demonstrate the power and relevance of their technology to large enterprises.

 

“By week two we had already started the procurement process and by halfway through the program we had built a pilot side-by-side with the business units," said Andrei Papancea, CEO and Founder of NLX. The Fortune 30 company is piloting NLX’s technology to transform interactive communications with its customers.

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"Our Comcast partners have been nothing short of amazing in helping us navigate the complexities of the organization, while somehow squeezing in lots of fun networking events with the rest of the cohort companies."

 

Though the accelerator ends Thursday, June 29th, we're excited to continue working with Comcast NBCUniversal to execute our pilots and explore evolving it into long-term a partnership."

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New feature 💻

NLX unveils generative AI-powered conversation builder

 

NLX is proud to unveil cutting-edge generative AI-powered conversation-building features within the no-code Conversations by NLX platform.

 

This innovative feature allows the builder to type in the goal of a bot conversation and NLX will automatically return a conversation flow in response. The user can then continue to iterate through the conversation as the canvas reacts to increasingly complex requests.

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The time-saving potential of NLX's generative AI-powered conversation builder for enterprise businesses cannot be overstated. Automated conversations within enterprise environments often involve intricate workflows, a wide range of data integrations, contributions from multiple teams, and complex user interactions that cannot be handled by purely generative AI models due to their inherent unpredictability.

 

NLX's feature not only understands the complexities of these business processes but also enables builders to effortlessly navigate and incorporate them into their conversational flows.

One of the standout capabilities of this feature is the ability for builders to continue iterating over the generated conversation. As the user refines the conversation, the canvas dynamically reacts to accommodate increasingly complex requests like “reservation number must be eight digits,” and “allow the user to retry up to five times.”

 

This flexibility empowers builders to create highly tailored conversational experiences faster through natural language and generative AI. This capability has the added benefit of being a teacher/coach to builders who are unfamiliar with our platform, improving time-to-value.

 

If you’d like to learn more about NLX’s generative AI capabilities, contact us.

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    What we're reading 📚

    • CNBC: Despite ‘doom and gloom’ reports, 64% of C-suite leaders plan to hire more as a result of generative A.I. 

    • VentureBeat: Enterprises need to control their own generative AI, say data scientists

    • TechCrunch: Consumer group calls on EU to urgently investigate ‘the risks of generative AI’

    Thanks for reading!

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    NLXÂŽ Conversational AI SaaS products help brands transform their customer interactions into automated, personalized self-service experiences. When implemented, NLX empowers a brand's customers to resolve their own inquiries at their own pace - with no wait time or frustration. 

    NLX Inc., 31 Hudson Yards, Floor 11, New York, NY 10001, United States

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